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Return Policy

PDAwin.com Store is the online shop website operated by PDAwin Ltd.

 

The following Terms and Conditions (the “Terms”) apply to all online purchases made through our Internet site at www.pdawin.com. The terms “you,”“your” and “yours” refer to the customer/purchaser using our Internet site to purchase services or products (“Products”) from PDAwin Online Store. The terms “we,” “us,” “our” and “PDAwin” refer to PDAwin Ltd.

 

30 DAY RETURN POLICY
All things we sell are covered by our 30-day money-back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we’ll give you a refund

NOTE: Customers are responsible for the shipping/handling charges upon the return of PDAwin product(s).

 

TWO YEARS WARRANTY
Within a two years after purchasing the Products, PDAwin Ltd. warrants product malfunction. The initial 30 Day Return Policy is part of the Two Years Warranty duration. This warranty does not cover cosmetic or damage due to acts of G-d, misuse, abuse, negligence, commercial use, modification of, or to any part of the product. This warranty does not cover damages due to improper operation or maintenance. Please follow the directions under “COMPANY RETURN POLICY” in order to return or replace your product. If the product should become defective within the warranty period, PDAwin will repair it or choose to replace it for a charge.

NOTE: Customers are responsible for the shipping/handling charges upon the return (replacement/refund) of PDAwin product(s). Shipping/handling charges which occur after the replacement of the product(s) will be covered by PDAwin Ltd.

 

COMPANY RETURN POLICY
To get a product replacement or refund, you must first obtain a Return Merchandise Authorization number (RMA no.) and a RMA form from our Online Customer Support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You must complete the RMA form with the RMA no. issued to you, and return your product at the specified return address. If you return a Product to PDAwin (1) without a complete RMA form and RMA no. from PDAwin, (2) without proper packaging [no creases, no tears, and no stains], (3) without all original parts and accessories, or (4) without visible or functional manufacturing defects after full inspection of the product, PDAwin reserves the right to either refuse delivery of the replacement Product, or charge you with a restocking fee. After proper inspection of the returned good(s) has been completed and the PDAwin support team has concluded that the product is in fact a factory defect, PDAwin Ltd. will either give you a refund or a replacement of a new unit. For questions regarding our return policy, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .